The Challenge

In 2018, a bill for voluntary Community Health Worker (CHW) certification passed through the Maryland General Assembly and was signed into law by Governor Hogan. This was a major milestone as it recognizes the role of CHWs in the health care workforce. The Maryland Department of Health, Office of Population Health Improvement turned to Mosaic Group to provide technical assistance in the development and implementation of the certification program.

How We Helped

At Mosaic Group, we know first-hand the unique and beneficial roles CHWs play to address high priority public health issues and the general health care needs of a community. Our first step was to build capacity to certify CHWs and approve accredited training programs. Next, Mosaic Group conducted an analysis of best practices for CHW certification and an analysis of existing Maryland training programs. Finally, we developed a framework of the core elements and competencies that are needed for the certification program, including a grandparenting process and training program accreditation process.

Our Impact

The state of Maryland adopted Mosaic Group’s recommended framework for CHW certification. Statewide certification successfully launched in September 2020. Take a look at Maryland’s certification program.